ROYNALDUS A. K. AGUNG; ANTONIUS PHILIPUS KURNIAWAN; PAULUS JURU. Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pelanggan PT. Borwita Citra Prima Maumere. Nian Tana Sikka : Jurnal ilmiah Mahasiswa, [S. l.], v. 1, n. 3, p. 18–31, 2023. DOI: 10.59603/niantanasikka.v1i3.22. Disponível em: https://ejournal-nipamof.id/index.php/NianTanaSikka/article/view/22. Acesso em: 20 aug. 2025.