JIAN RICHARD MYLANO; IMANUEL WELLEM; NUNSIO HANDRIAN MEYLANO; RICHARDUS MUGA. ANALISIS KESENJANGAN KUALITAS PELAYANAN JASA KEAGENAN KAPAL DALAM MENENTUKAN TINGKAT KEPUASAAN PELAYANAN DI PT MAUMERE BAHARI EXPRESS. Jurnal Projemen UNIPA, [S. l.], v. 13, n. 1, p. 839–848, 2026. Disponível em: https://ejournal-nipamof.id/index.php/Projemen/article/view/1310. Acesso em: 10 apr. 2026.