Teori Manajemen Konflik

Alfian Ihsan Ramadhani; Dwi Putri; Helma Putri Kusuma; Muhammad Risqi; Tarisa Nabila Putri; Mu’alimin Mu’alimin

doi:10.59603/ppiman.v3i1.635

Authors

Alfian Ihsan Ramadhani Universitas Islam Negeri Kiai Haji Achmad Siddiq Jember
Dwi Putri Universitas Islam Negeri Kiai Haji Achmad Siddiq Jember
Helma Putri Kusuma Universitas Islam Negeri Kiai Haji Achmad Siddiq Jember
Muhammad Risqi Universitas Islam Negeri Kiai Haji Achmad Siddiq Jember
Tarisa Nabila Putri Universitas Islam Negeri Kiai Haji Achmad Siddiq Jember
Mu’alimin Mu’alimin Universitas Islam Negeri Kiai Haji Achmad Siddiq Jember

DOI:

https://doi.org/10.59603/ppiman.v3i1.635

Keywords:

Conflict Management Styles, Conflict Management Methods, Educational Organizations, Conflict Resolution

Abstract

Conflict is an unavoidable part of interactions between individuals and groups in an organization, including educational organizations. The way conflict is managed has a significant impact on organizational dynamics, both positively and negatively. This article aims to analyze various conflict management styles and conflict management methods used in resolving conflicts in educational organizational environments. Conflict management styles include five main approaches, namely competitive, collaborative, avoidant, accommodative, and compromise, each of which has its advantages and disadvantages. Meanwhile, conflict management methods, such as negotiation, mediation, arbitration, and team collaboration, are used to resolve conflicts systematically. The results of the analysis show that choosing the right conflict management style and method can minimize the negative impact of conflict and maximize opportunities for more innovative and effective solutions. In conclusion, effective conflict management is necessary to create a harmonious and productive organizational environment, especially in the education sector.

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