Pengaruh Stres Kerja dan Konflik terhadap Kinerja Guru dalam Lingkungan Kerja sebagai Variabel Intervening pada MTsN 1 Solok Selatan

Huriyah Salsabila; Robby Dharma; Desi Permata Sari

doi:10.59603/ebisman.v4i3.1448

Authors

Huriyah Salsabila Universitas Putra Indonesia "YPTK" Padang
Robby Dharma Universitas Putra Indonesia "YPTK" Padang
Desi Permata Sari Universitas Putra Indonesia "YPTK" Padang

DOI:

https://doi.org/10.59603/ebisman.v4i3.1448

Keywords:

Job Conflict, Job Performance, Job Stress, Total Sampling, Work Environment

Abstract

This study aimed to analyze the effect of job stress and work conflict on teacher performance, with the work environment serving as an intervening variable at MTsN 1 Solok Selatan. This research employed a quantitative approach using a causal research design. The population consisted of all 49 teachers at MTsN 1 Solok Selatan. Since the population was relatively small, a total sampling technique was applied, in which all members of the population were selected as research respondents. Data were collected through questionnaires and analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS) with SmartPLS 4.0 software. The results showed that job stress had no significant effect on either teacher performance or the work environment. Likewise, work conflict had no significant effect on teacher performance but had a significant effect on the work environment. Furthermore, the work environment had a positive and significant effect on teacher performance. The indirect effect analysis indicated that the work environment did not mediate the relationship between job stress and teacher performance. However, it successfully mediated the relationship between work conflict and teacher performance. This study concludes that the work environment plays a crucial role in improving teacher performance. Therefore, school management is expected to create a conducive work environment by strengthening communication, collaboration, and effective conflict management to support sustainable improvements in teacher performance.

References

Afandi, A. (2021). Pengaruh kompetensi dan disiplin terhadap kinerja dengan etos kerja sebagai variabel mediasi di Kecamatan Lubuk Sikaping. Jurnal Terapan Pemerintahan Minangkabau, 1(1), 33–46. https://doi.org/10.33701/jtpm.v1i1.1872

Alfiah, L., Nurlaily, N., & Elfrianto, E. (2023). Monitoring and evaluation in improving teacher's performance. https://doi.org/10.56495/ije.v2i4.565

Bajaj, R. (2023). Mastering the art of strategic planning: A blueprint for success. Journal for ReAttach Therapy and Developmental Diversities. https://doi.org/10.53555/jrtdd.v6i3s.2308

Batjo, N., Ambotang, A. S., Taat, M. S., Mosin, M., Shaari, A. S., & Talip, R. (2021). Pengaruh pengurusan pengajaran dan pembelajaran terhadap kualiti guru sekolah rendah luar bandar di Sabah. BITARA International Journal of Civilizational Studies and Human Sciences, 4(2), 13–31.

Bögenhold, D. (2024). Work values and hybrid careers in the gig economy: The evidence from an online labor market. Economic and Industrial Democracy, 45(1), 138–163. https://doi.org/10.1177/0143831X221140153

Cahyati, E., Miranda, D., Windasari, W., & Cindy, A. H. (2024). Manajemen efektif pendidik dan tenaga kependidikan untuk menciptakan pembelajaran yang berkualitas. Tsaqofah, 4(3). https://doi.org/10.58578/tsaqofah.v4i3.2891

Danisa, D., & Komari, N. (2023). Kajian teoritis lingkungan kerja dan kinerja karyawan. Prosiding Management Business Innovation Conference (MBIC), 6(1), 989–1001.

Fatimah, M., Bahij, A., Nurachman, A., & Setiawan, R. (2024). Optimalisasi mutu pendidikan melalui administrasi personalia yang efisien: Pilar utama keberhasilan institusi sekolah. Tsaqofah, 4(6). https://doi.org/10.58578/tsaqofah.v4i6.3860

Fauzi, A., Fikri, A. W. N., Nitami, A. D., Firmansyah, A., Lestari, F. A., Widyananta, R. Y., & Pradana, T. W. (2022). Peran komunikasi dan lingkungan kerja terhadap kinerja karyawan dalam organisasi di PT Multi Daya Bangun Mandiri (Literature review MSDM). Jurnal Ekonomi Manajemen Sistem Informasi, 3(6), 588–598. https://doi.org/10.31933/jemsi.v3i6.1091

Marwah, P., Agarwal, V., Mishra, S., Traisa, R., & Faiz, A. (2024). Strategic management of human resources: Analysing the significance of human capital in the organization. Multidisciplinary Reviews, 6, 2023ss091. https://doi.org/10.31893/multirev.2023ss091

Moeheriono. (2021). Manajemen sumber daya manusia. Bumi Aksara.

Mulyadi, D. (2021). Kompetensi manajerial kepala sekolah dalam meningkatkan kinerja guru sekolah dasar. JIIP: Jurnal Ilmiah Ilmu Pendidikan, 4(4), 291–296. https://doi.org/10.54371/jiip.v4i4.272

Muzakki, M., & Arum, F. F. (2022). Workload, work stress, and work environment are essential predictors of teacher wellbeing: Empirical study. Jurnal Ekonomi, Bisnis dan Manajemen, 9(2), 1–14. https://doi.org/10.36987/ecobi.v9i2.2276

Nikmatulaili, N., Gistituati, N., & Marsidin, S. (2023). Manajemen stres kerja dan konflik kerja: Pengaruhnya terhadap kinerja guru. Jurnal Dedikasi Pendidikan, 7(2). https://doi.org/10.30601/dedikasi.v7i2.3564

Rahardja. (2021). Understanding impact sustainable intention of s-commerce activities: The role of customer experiences, perceived value, and mediation of relationship quality. Sustainability, 13(20), 11492. https://doi.org/10.3390/su132011492

Rivai, A. (2021). Pengaruh pengawasan, disiplin dan motivasi terhadap kinerja guru. Maneggio: Jurnal Ilmiah Magister Manajemen, 4(1), 11–22.

Siagian, A. O. (2021). Sumber daya manusia unggul 4.0. SDM Unggul di Industry. https://doi.org/10.32493/JJSDM.v4i2.9091

Sugiyono. (2021). Metode penelitian kuantitatif, kualitatif, dan R&D (Edisi ke-3). Alfabeta.

Suganthi, M., Raja, G. P., & Muthurasu, C. (2025). Role of human resource management in education. Shanlax International Journal of Arts, Science and Humanities, 12(S1), 43–46. https://doi.org/10.34293/sijash.v12iS1-May.8976

Supriyanto, N., Lian, B., & Kesumawati, N. (2022). Effect of work stress and workload on teacher's performance. JMKSP (Jurnal Manajemen, Kepemimpinan, dan Supervisi Pendidikan), 7(2), 819–829. https://doi.org/10.31851/jmksp.v7i2.12137

Tawa, A., Zulfakar, Z., & Hakim, L. (2025). Human resources management in improving teacher performance at Darussholihin Nahdlatul Wathan Kalijaga High School. Jurnal Visionary: Penelitian dan Pengembangan di Bidang Administrasi Pendidikan, 13(1), 26–36. https://doi.org/10.33394/vis.v13i1.12621

Tyoningsih, Y. S., & Mulyaningsih, F. (2025). Pengaruh konflik peran ganda, beban kerja, dukungan sosial dan stres kerja terhadap hasil kinerja guru PJOK SMP Kabupaten Sleman. Jurnal Pendidikan Jasmani Indonesia, 21(1), 31–40. https://doi.org/10.21831/jpji.v21i1.82361

Ulya, U. A., Nursaidah, N., & Izzuddin, A. (2024). Investigating the interplay of work conflict, role ambiguity, work stress to teacher performance at SDN Kalisat 01 Jember. International Social Sciences and Humanities Proceedings. https://doi.org/10.32528/issh.v2i3.419

Zakaria, A., Nisa, Z. K., Lifanto, M. Y., & Muallimin, M. (2024). Menciptakan lingkungan kerja yang positif melalui manajemen konflik yang tepat. Lokawati: Jurnal Penelitian Manajemen dan Inovasi Riset, 3(1), 92–101. https://doi.org/10.61132/lokawati.v3i1.1453