Evaluasi Internal Aplikasi E-Monev pada Dinas Pekerjaan Umum dan Perumahan Rakyat (PUPR) Provinsi Jambi

Anna Maria Tampubolon; Yenny Yuniarti; Ade Perdana Siregar

doi:10.59603/masman.v4i2.1338

Authors

Anna Maria Tampubolon Universitas Jambi
Yenny Yuniarti Universitas Jambi
Ade Perdana Siregar Universitas Jambi

DOI:

https://doi.org/10.59603/masman.v4i2.1338

Keywords:

Effectiveness Evaluation, e-Government, e-Monev, Internal Evaluation, Public Works Agency

Abstract

This study aims to evaluate the effectiveness of the e-monev application at the Jambi Province Public Works and Public Housing Agency (PUPR) and to identify the constraints encountered in its management. The research used a qualitative descriptive method with data collection through in-depth interviews, observation, and documentation involving seven informants directly engaged in the application's management and operation. The analysis framework adopts the e-government success element theory by Indrajit (2002), comprising three dimensions: Support, Capacity, and Value. The findings reveal that the Support dimension is already strong, marked by leadership commitment, annual socialization and training, clear policy directives, and effective inter-unit coordination. In the Capacity dimension, human resource competence is generally adequate; however, technical constraints such as network instability, system slowdowns during concurrent access, and dependency on external programmers remain significant challenges. The Value dimension confirms that the e-monev application provides positive contributions to reporting efficiency, real-time monitoring, and data-based decision-making. Nevertheless, the overall effectiveness has not yet reached the optimal level due to persistent technical and infrastructure constraints. This study is expected to serve as an empirical basis for improving the quality of digital monitoring and evaluation systems in regional government agencies.

References

Amanda, S. Y. (2025). Analisis efektivitas aplikasi e-monev dalam monitoring penyerapan anggaran di perwakilan BKKBN Provinsi Jawa Timur. Future Academia: The Journal of Multidisciplinary Research on Scientific and Advanced, 3(2), 615–622. https://doi.org/10.61579/future.v3i2.418

Azhar, M. A. (2004). E-monev dalam bingkai reformasi birokrasi (studi e-monev keuangan Kabupaten Karangasem Provinsi Bali dalam implementasi reformasi birokrasi), 1–11. https://doi.org/10.20884/JUSS.V2I2.1452

Bening, P., Susanti, E., & Buchari, A. (2022). Inovasi kebijakan e-monevlap (elektronik monitoring, evaluasi, dan pelaporan) pada bagian program desain kualitas dan pembangunan Sekretariat Daerah Kota Bandung. JANE (Jurnal Administrasi Negara), 14(1), 90–96. https://doi.org/10.24198/jane.v14i1.41269

Elvia, V., Adnan, M. F., & Khaidir, A. (2025). Peran teknologi dalam mewujudkan good governance: Perspektif teori administrasi publik. Journal of Practice Learning and Educational Development, 5(1), 199–206. https://doi.org/10.58737/jpled.v5i1.400

Indrajit, R. E. (2002). Electronic government: Strategi pembangunan dan pengembangan sistem pelayanan publik berbasis teknologi digital. APTIKOM.

Lenak, S. M. C., Sumampow, I., & Waworundeng, W. (2021). Efektivitas pelayanan publik melalui penerapan electronic government di Dinas Pendidikan Kota Tomohon. Jurnal Governance, 1(1), 1–9. https://ejournal.unsrat.ac.id/v3/index.php/governance/article/view/34301

Huljannah, M. (2021). Pentingnya proses evaluasi dalam pembelajaran di sekolah dasar. Educator (Directory of Elementary Education Journal), 2(2), 164–180. https://doi.org/10.58176/edu.v2i2.157

Novalinda, R., Ambiyar, A., & Rizal, F. (2020). Pendekatan evaluasi program Tyler: Goal-oriented. Edukasi: Jurnal Pendidikan, 18(1), 137. https://doi.org/10.31571/edukasi.v18i1.1644

Nugroho, J. W., Swastika, I. P. A., & Daniaty, T. O. W. (2017). E-government integration through implementation of web-based GIS on community health monitoring in Jembrana Regency, Bali. Procedia Computer Science, 124, 552–559. https://doi.org/10.1016/j.procs.2017.12.189

Parengring, A., & Kiu, A. (2025). Efektivitas pelaksanaan monitoring dan evaluasi berbasis aplikasi (e-monev) pada Dinas Perumahan dan Permukiman (Perkim) Kabupaten Pohuwato. Madani: Jurnal Politik dan Sosial Kemasyarakatan, 17(1), 146–157. Retrieved from https://e-jurnal.unisda.ac.id/index.php/MADANI/article/view/10460

Permana, A. I. (2024). Implementasi e-government untuk peningkatan pelayanan publik di Pelawi Utara, Langkat. JIPITI: Jurnal Pengabdian Kepada Masyarakat, 1(3), 37–43. https://jipiti.technolabs.co.id/index.php/pkm/article/view/19

Praditya, M. F., & Arifin, T. N. (2025). Peningkatan stabilitas jaringan melalui redundansi dual ISP dengan metode load balancing PCC dan failover. INFOTECH Journal, 11(2), 282–291. https://doi.org/10.31949/infotech.v11i2.15611

Saipova, I. (2025). External and internal evaluation methods of pedagogical initiatives. Eurasian Science Review: An International Peer-Reviewed Multidisciplinary Journal, 3(5), 143–148. https://doi.org/10.63034/esr-528

Septiani, A., Syamsir, S., Aulia, A. R., et al. (2022). Peranan e-government dalam pelayanan publik. Jurnal Syntax Imperatif: Jurnal Ilmu Sosial dan Pendidikan, 3(5), 302. https://doi.org/10.36418/syntax-imperatif.v3i5.183

Seyselis, M., & Pradana, G. W. (2021). Efektivitas sistem electronic monitoring dan evaluasi (e-monev) di Badan Perencanaan Pembangunan Kota Surabaya. Publika, 37–48. https://doi.org/10.26740/publika.v9n1.p37-48

Sugiyono. (2022). Metode penelitian kuantitatif, kualitatif dan R&D. Alfabeta.

Sifa Khoridatun Nisa, Muna Mumtazah Syahidah, & Hesti Kusumaningrum. (2025). Menilai Lingkungan Internal Perusahaan : Analisis Strategi melalui Pendekatan Rantai Nilai, Resource-Based View, dan Evaluasi Kinerja. Jurnal Manajemen Bisnis Era Digital, 2(3), 34–39. https://doi.org/10.61132/jumabedi.v2i3.651

Lutfy Ike Prasetyawati, & Dyah Supriatin. (2025). Pengaruh E-Recruitment, Reputasi Perusahaan, dan Kompensasi terhadap Minat Melamar Pekerjaan pada Mahasiswa Universitas Perwira Purbalingga. Jurnal Bisnis Kreatif Dan Inovatif, 2(3), 107–110. https://doi.org/10.61132/jubikin.v2i3.827

Bahri Kamal, & Muhamad Bakhar. (2025). Pengaruh Kinerja Pelayanan Pegawai Bagian Administrasi Umum terhadap Tingkat Kepuasan Sivitas Akademika di Politeknik Harapan Bersama Kota Tegal. Jurnal Manajemen Bisnis Digital Terkini, 2(4), 146–163. https://doi.org/10.61132/jumbidter.v2i4.890

Sunarmi, S., & Hidayat, I. (2021). Analisa perancangan simpan pinjam pada Bank Perkriditan Rakyat berbasis client server. Jurnal Publikasi Ekonomi dan Akuntansi (JUPEA), 1(3), 22-33.