Pengaruh Periodisasi Terhadap Kualitas Pelayanan Kenaikan Pangkat Pegawai Negeri Sipil
DOI:
https://doi.org/10.59603/masman.v2i4.569Keywords:
State Civil Apparatus, Quality, Service, Periodization, Level of Satisfaction Workload AnalysisAbstract
This study aims to determine the effect of adding a civil servant promotion period on the quality of civil servant promotion services within the Sekadau Regency Government. The method used in this study is a qualitative approach method. The sample collection technique uses purposive sampling where respondents are determined with the criteria of being ASN who work at the Sekadau Regency Human Resources Development and Personnel Agency. Based on the results of the study, it was found that periodization has an effect on the quality of service. Overall, the change in the promotion period from twice a year to six times a year has a positive impact in terms of efficiency and career opportunities for civil servants.
References
Al-Adwan, A. S., Al-Debei, M. M., & Dwivedi, Y. K. (2022). E-commerce in high uncertainty avoidance cultures: The driving forces of repurchase and word-of-mouth intentions. Technology in Society, 71, 102083.
Alfian, R., Nugroho, W. F., & Yuliana, L. (2024). Analysis of Brand Awareness, Brand Loyalty and Brand Reputation on Purchase Decisions. Jurnal Bisnis dan Manajemen, 11(1), 63-74.
D’Adamo, I. (2022). The analytic hierarchy process as an innovative way to enable stakeholder engagement for sustainability reporting inthe food industry. Environment, Development and Sustainability, 1–18.
el-Banjary, J. (2021). Inspiring Headmaster. Elex Media Komputindo.
Fatharani, N. A., & Yuliana, L. (2024). Analisis Strategi Marketing 4c Pada Bogor Permai Bakery. Jurnal Bina Bangsa Ekonomika, 17(1), 830-839.
Hamdani, R., & Yuliana, L. (2024). The Impact of Brand Credibility on The Brand Reputation of Teh Botol Sosro Brand. Journal of Applied Business Administration, 8(1), 110-117.
Islam, T., Khan, M., Ghaffar, A., Wang, Y., Mubarik, M. S., Ali, I. H., Shahid, Z. A., Rehmani, M., & Sharma, A. (2023). Does CSR influence sustained competitive advantage and behavioral outcomes? An empirical study in the hospitality sector. Journal of Global Scholars of Marketing Science, 33(1), 107–132
Kapoor, A., Sindwani, R., & Goel, M. (2022). Assessing mobile banking service quality dimensions using multi-criteria decision making. In Future of Work and Business in Covid-19 Era: Proceedings of IMC-2021(pp. 131–147). Springer.
Michalski, M., & Montes-Botella, J. L. (2022). Logistics service quality in an emergent market in Latin America. The International Journal of Logistics Management, 33(1), 79–101.
Najmuddin, A. H., & Sugiharto, H. M. (2024). Beban Administrasi Pelayanan Kepegawaian pada Badan Kepegawaian Daerah Provinsi Jawa Tengah. Jurnal Ilmiah Wahana Pendidikan, 10(13), 44-53.
Saksono, A. S., & Yuliana, L. (2024). An analysis of the Bango Soy Sauce Brand's Reputation and Performance. Jurnal Ekonomi, 13(01), 2093-2103.
Sugiyono. (2019). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung (ID) : Alfabeta.
Utoyo, G. N. P. M., Mustofa, K. A., & Yuliana, L. (2023). Kualitas Pelayanan Difabis Coffe & Tea Terhadap Kepuasan Pelanggan. Jurnal Cahaya Mandalika ISSN 2721-4796 (online), 4(2), 834-843.
Wati, P., Aditiaga, Z., & Yuliana, L. (2024). Implementation of social media marketing in the florist business. Jurnal Ekonomi, 13(01), 1915-1924.
Yuliana, L., Trigani, I., & Putri, W. A. (2021). Analisis Manajemen Perubahan Terhadap Kinerja Organisasi Pada PT Solusi Bangun Indonesia Tbk. Jurnal Bisnis Terapan, 5(1), 47-56.
Yuliana, L. (2022). Analisis Advokasi Merek Terhadap Minat Pembelian. Jurnal Bisnis Terapan, 6(2), 161-170.
Yuliana, L. (2022). Pemanfaatan Manajemen Krisis Terhadap Brand Awareness. Widya Cipta: Jurnal Sekretari dan Manajemen, 6(2), 95-101.
Yuliana, L. (2022). Potensi Gerakan Anti Food Waste Dalam Penguatan Perekonomian UMKM. Efektor, 9(2), 286-295.
Yuliana, L. (2023). Peran Key Opinion Leader Terhadap Keputusan Pembelian. Jurnal Bisnis Terapan, 7(2), 169-180.
Yuliana, L. (2024). Comfort Food as Consumer Preference in Purchasing Decisions. Widya Cipta: Jurnal Sekretari dan Manajemen, 8(1), 22-27.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 MASMAN : Master Manajemen
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.