Peran Aksesibilitas dan Pengalaman Dalam Niat Berkunjung Kembali di Siola Surabaya

Authors

  • Nur Rochma Isnaini Universitas Sunan Giri Surabaya
  • Devi Aprillia Putri Universitas Sunan Giri Surabaya
  • Mila Hariani Universitas Sunan Giri Surabaya

DOI:

https://doi.org/10.59603/ppiman.v2i3.404

Keywords:

Accessibility, visitor experience, intention to visit again, Siola Surabaya

Abstract

This research aims to examine the role of accessibility and visitor experience on intentions to return to Siola Surabaya. Siola, as one of the iconic shopping and cultural centers in Surabaya, always tries to increase its attractiveness through various infrastructure and service improvements. The research results show that good accessibility and positive experiences significantly influence revisit intentions.

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Published

2024-06-21

How to Cite

Nur Rochma Isnaini, Devi Aprillia Putri, & Mila Hariani. (2024). Peran Aksesibilitas dan Pengalaman Dalam Niat Berkunjung Kembali di Siola Surabaya. PPIMAN : Pusat Publikasi Ilmu Manajemen, 2(3), 55–63. https://doi.org/10.59603/ppiman.v2i3.404

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