Analisis Risiko Operasional dan Penerapan Manajemen Risiko pada CV XYZ di Kota Pekanbaru
DOI:
https://doi.org/10.59603/masman.v3i3.960Keywords:
Commanditaire Vennootschap, Operational Risk, Risk ManagementAbstract
This study aims to analyze the form of operational risk faced by CV XYZ, a used car buying and selling business in Pekanbaru City, and to evaluate the extent to which risk management is implemented in its operational activities. This study uses a qualitative descriptive approach with a case study method. Data collection techniques are carried out through in-depth interviews, direct observation, and documentation. The results of the study indicate that CV XYZ faces various operational risks, including hidden damage to vehicles, document legality issues, and suboptimal customer service. The implementation of risk management is still informal, undocumented, and does not follow certain standards such as ISO 31000. Risk handling is carried out intuitively and reactively, not preventively. However, there is awareness from the management to start building a more structured risk management system through the preparation of SOPs and evaluation of internal processes. This study emphasizes the importance of implementing systematic risk management for small and medium businesses in order to be able to compete sustainably and maintain customer trust.
References
Agribisnis, P. S., Sains, F., Teknologi, D. A. N., Islam, U., & Syarif, N. (2016). Pemasaran produk rolade sapi pada CV. Fivafood & Meat Supply Muhammad Zaky Hilman.
Diocta, A., & Bangun, T. (2023). Penerapan manajemen risiko pada UMKM Kantin XYZ berbasis ISO 31000:2018. https://doi.org/10.32734/ee.v6i1.1894
Fajrul, M., Wahyono, A. T., Kaharuddin, E., Vernando, A. N., Entrepreneurship, A., & Bangsa, T. (2025). Pendekatan sistematis manajemen risiko terhadap keberlanjutan UMKM di Kota Semarang dengan berbasis ISO 31000:2018. Jurnal Penelitian Ilmu-Ilmu Sosial, 2(6). https://doi.org/10.5281/zenodo.14807762
Gunawan, A. A. (2023). Analisis risiko operasional pada CV Kreasi Busana Indonesia menggunakan metode House of Risk (HOR) (pp. 1–101).
Haryani, D. S., & Sari, P. R. K. (2021). Analisis risiko jasa penyewaan mobil pada CV. Rahmad Illahi. Manajerial dan Bisnis Tanjungpinang, 4(1), 66–74. https://doi.org/10.52624/manajerial.v4i1.2226
Indrayati Dewi, R. (2023). Analisis manajemen risiko pada UMKM menggunakan ISO 31000. Jurnal Bisnis dan Manajemen Indonesia, 20(2), 124. https://doi.org/10.26487/jbmi.v20i2.32130
Lubis, R. S. (2021). Pengaruh modal sosial, human capital, dan kompetensi wirausaha terhadap kesuksesan UMKM di Kota Medan.
Nugraha, C. I., & Basuki, M. (2023). Penilaian risiko operasional pada pembuatan perahu fiberglass di galangan kapal CV. Era Fiberoat menggunakan metode matrik risiko dan FMEA. Jurnal Ilmu Teknik dan Teknologi Maritim, 2(2), 87–96. https://journal.unimar-amni.ac.id/index.php/ocean/article/view/1147
Puspitasari, E., Jannah, R. M., Sipil, J. T., Teknik, F., Tidar, U., & Utara, M. (2022). Prosiding Seminar Nasional Riset Teknologi Terapan: 2022.
Sirait, N. M., & Susanty, A. (2016). Analisis risiko operasional berdasarkan pendekatan enterprise risk management (ERM) pada perusahaan pembuatan kardus di CV Mitra Dunia Palletindo. Industrial Engineering Online Journal, 2012, 1–10.
Studi, P., Industri, T., Sarjana, P., Industri, F. T., & Indonesia, U. I. (2023). Analisis mitigasi risiko operasional perusahaan dengan menggunakan metode House of Risk (HOR).
Susanto, D. (2017). Desain manajemen risiko berbasis ISO 31000 dalam rangka pengelolaan risiko operasional. Jurnal Ilmiah Mahasiswa Universitas Surabaya, 6(1), 400.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 MASMAN Master Manajemen
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
